Intercom Paid
Customer service platform with Fin, the leading AI support agent
What is Intercom?
Intercom's Fin AI agent resolves a large share of support conversations on its own across chat, email and phone, priced per resolution on top of the help desk. The platform includes inbox, help centre, tickets and outbound messaging.
Pros
- Fin resolves a high share of tickets
- Omnichannel inbox and help centre
- Copilot helps human agents
Cons
- Per-resolution pricing adds up
- Expensive at scale
Intercom pricing
Paid from $29/mo. Prices change often, so confirm on the official pricing page.
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Verdict
Intercom scores 8.7/10 in our ai customer support & sales ranking. It is one of the strongest picks in its category.